CAP-HC Energy Assistance Customer Satisfaction

I received courteous and prompt service when I called to get help

I received courteous and prompt service when I came to the office to get help

- At which location did you receive assistance?

The staff was knowledgeable, courteous, respectful and professional

The EAP application and instructions were easy to read and understand

I was able to get help completing the application

My primary reason/s for seeking services was/were addressed in a reasonable amount of time

I received information to direct me to additional resources that could help my situation

The assistance I received was helpful to my household

I would refer friends and family members to this service

How did you hear about our service?

Do you live in Minneaplis or Suburban Hennepin?

Do you have any additional thoughts or comments you would like to share with us?

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