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CAP-HC - Customer Satisfaction
Program
Select One
FAIM
Car Repairs
Taxes/ITIN
Food Support
Foreclosure Prevention
Other
Renters Services
Home Rehab
Renters Training
Legal Services
Financial Wellness
Homebuyer Counseling
MNsure
I received prompt service when scheduling my appointment.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
The staff member scheduling my appointment was courteous and respectful.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
The staff member(s) with whom my appointment was scheduled was knowledgeable.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
The staff member(s) with whom my appointment was scheduled was courteous and respectful.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
The information provided was easy to understand.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
My questions were addressed in the amount of time provided.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
I received information to direct me to additional resources that could help my situation.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
I benefitted from the services I received.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
I would refer friends and family members to this service.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
I had a positive experience with the staff at CAP-HC.
Strongly Agree
Agree
Neither agree nor disagree
Disagree
Strongly Disagree
Not Applicable
How did you hear about our service?
Select One
Other Agency
Friend/Relative
Internet
Newspaper
Other
Do you live in Minneaplis or Suburban Hennepin?
Select One
Suburban Hennepin
Minneapolis
How can CAP-HC improve our program?
Are there other services you would like us to offer in Hennepin County?
If you are interested in other services, please indicate which programs. We will send you additional information, if you include your name(s) and contact information.
****Be sure to list your names(s) contact information to be entered into a drawing to win a $25.00 Visa Gift Card!****
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